As a result of changes in the ownership structure, VietinBank committed to modernize the IT infrastructure and core IT systems. For the first time ever, the systems selected in this project were combined in a single architecture. In addition to FIS Profile, which served as the core system, VietinBank implemented e.g. TouchPoint (as branch service front end), BankFast (eBanking), Eximbills (Trade Finance) and Oracle GL (General Ledger service). All these systems were deployed at the same time, which made their integration with the central system highly challenging. The integration of Oracle GL, an application supporting the General Ledger, with FIS Profile turned out to be most complicated. Apart from the integration itself, a new chart of accounts with significantly modified accounting schemes had to be implemented in both systems.
Due to the scale of the project, the challenge of the business analysis phase was to capture the concept of changes that would adapt foreign products to local banking principles. Cultural, linguistic and business differences had to be taken into account. In addition, analytical work was to be conducted in cooperation with analysts from various countries, cultures and business areas.